Our Mediators

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MATTER TYPES

MEDIATORS

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Facility and Mediator - ALL INCLUSIVE

We include experienced mediators in one low, all-inclusive fee.

Mediators and parties are also welcome to just book our mediation centre.

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Our Experienced Mediators

Family Matters

Felicity Casey

Registered FDRP I Mediator I NMAS Accredited I Therapist I Communication Educator

Felicity is a nationally accredited FDRP and Mediator, is registered with the Attorney-General’s office, is a qualified therapist and Communication Educator with 25 years of experience working with and advocating for children.

Felicity strives to create a safe space for separating parents to work toward a realistic and child-focused parenting plan with the additional goals of assisting co-parents to develop effective and reasonable communication strategies. As a mother to three busy teenagers navigating senior high school and university, Felicity understands the complexities and challenges of family life and the demands placed on parents.

Felicity strongly believes that co-parents who choose to work together to create child-focused solutions for their new and emerging family structures will benefit from staying out of the court system. This however is not always safe or possible and as such, Felicity is able to provide a 60I Certificate

Felicity holds a Master of Therapeutic Practice, A Graduate Diploma in Family Dispute Resolution, a Graduate Diploma in Experiential & Creative Arts Therapy and a Licentiate in Communication (Education).

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Dee Hardy

Accredited Mediator | Counsellor

It is a beautiful thing when a career and a passion come together | To be so blessed

Throughout my career, I’ve had the privilege of witnessing the transformative power of counselling and mediation. Clients entrust me with their stories, and together, we are able to navigate through challenges, unearth solutions, and adopt positive change. This collaborative process has not only shaped my professional journey but has also reinforced my belief in the resilience of the human spirit.

As a Mediator/ Family Dispute Resolution Practitioner, (registered with the Attorney Generals Department | Issuing of 60i Certificate) I employ a personalized and adaptable methodology that ensures my clients receive tailored support, nurturing a deeper connection and more effective outcomes for their parenting and property matters.

Shifting Tides has developed a program to ‘consciously uncouple’ through bespoke reunification therapy and co-parenting programs, that supports families at every stage of their relationship challenges.

As I reflect on my years of business and experiential learning, I am grateful for the opportunities to contribute to the well-being of others. My journey has been marked by continuous learning, refinement of skills, and a steadfast commitment to providing empathetic and effective counselling and mediation services.

Marie Kelly

Accredited Mediator | Registered FDRP

As a Nationally Accredited Mediator and Family Dispute Resolution Practitioner I am passionate about assisting parents to resolve their parenting issues with dignity and respect. I genuinely believe families should only find themselves in the court system as the absolute last resort. There are so many positive and constructive ways to resolve parenting matters before entering the court system. One pathway to resolution for parents is through Family Dispute Resolution (FDR).

My family mediation practice is based on a facilitative, problem-solving model. A gentle and thoughtful style where you will be supported throughout the process. You will be given the space to tell your story, without interruption, enabling you to feel heard and gain confidence in the process. The basic premise is based upon respecting each person in the room.

Clients are encouraged to attend mediation with an open-mind, a view to participate fully, engage in open and honest dialogue, be flexible with their thinking and be prepared to actively listen to each other, particularly where children are involved. In this way, you will make the most of the opportunity that mediation offers.

Lian Niesler

Accredited Mediator | Family Dispute Resolution Practitioner (FDRP)

My name is Lian Niesler and I am a Nationally Accredited Mediator and Family Dispute Resolution Practitioner accredited by the Attorney General’s Department. I hold a Graduate Certificate in Family Dispute Resolution from Bond University and a Diploma in Community Services and Coordination.

I have a deep professional knowledge regarding issues triggering interpersonal conflict and the practical tools for its resolution from my specialised training in family dispute resolution and general mediation.

I encourage people to use Mediation as a tool to help advance their case and find a way of moving forward without conflict.

My life mission and great passion have always been connected to supporting people facing challenges in all stages of their life. I have worked in the Community sector for the past 20 years working with Homelessness, Residential Youth Work, Aged Care, High Schools, and Primary Schools working in the Special Education Unit as a Teacher Aide.

Farley Tolpen

Accredited Mediator | Family Dispute Resolution Practitioner (FDRP)

Civil and Administrative Matters

Rob Franklin

Mediator | Managing Solicitor

Rob has practised for 35 years, principally in the areas of commercial litigation and disciplinary law; managing the practice through its evolution over the past two decades. He might be found in Potts Lawyers’ Brisbane office or Gold Coast office.

Rob’s personal practice focusses these days principally in the area of professional occupational discipline. For example, he represents lawyers in their disciplinary dealings with the Legal Services Commission and the Queensland Law Society. As a member of the Queensland Law Society and Lexon Insurance disciplinary panels, he provides confidential advice and representation pursuant to the assistance provided by those bodies.

Rob is a member and former chair of the Queensland Law Society Ethics Committee. He has contributed to the development of resources and services to assist practitioners to not only avoid and manage complaints, but to develop resilient practices and habits consistent with the high ethical standards expected of the modern lawyer. He sees the situation of practitioners subject to investigations clearly.

Ross Lee

Accredited Mediator | Principal Solicitor | Notary Public

Ross Lee is a litigation advocate and nationally-accredited mediator of more than 20 years’ experience. Ross resolves disputes in all civil matters including: building, property, body corporate, debt, bankruptcy, estate, guardianship and other matters.

Ross has a strong practice in general insurance, life insurance and compensation claims. He is one of few lawyers accredited as an ANZIIF Certified Insurance Professional (CIP). In the 1990s, Ross worked as a claims officer, underwriter and loss adjuster.

Ross is principal of Lee Lawyers and a Notary Public appointed by the London Court of Faculties. He is a Gold Coast Law Association past president and a QLS Senior Counsellor commissioned in 2013. Ross’ family is long known for community service. He is founding president of My Community Legal and governing director of the Mudgeeraba Foundation.

Farley Tolpen

Accredited Mediator | Family Dispute Resolution Practitioner (FDRP)

Mediators and Mediator Fees

Our mediators are experienced and credentialled professionals.

Mediator fees are fixed on a ‘low bono’ basis.
These fees are included in the all-inclusive centre hire + mediator fees.
Mediator fees are either remitted by us to the mediator or donated by the mediator to the Mudgeeraba Foundation charity.
Mediators are generally allocated on rotation, based on practice area and availability.
Depending on availability, we are usually able to book a specifically-requested mediator.